Privacy policy / data protection (GDPR)
Our Principles
- We are open and transparent about how we use your data.
- We only collect and use information for legitimate business purposes or as required by law.
- We protect your data using appropriate security measures.
How We Use Your Contact Information
- We may send you emails about offers, services, or booking reminders (if you consent).
- We use an email service provider to manage our communications securely.
What Data We Collect
- Personal details (name, email, phone)
- Appointment history
- Payment/transaction data (processed securely through a provider)
- Marketing preferences (opt-in / opt-out)
- Device and usage data (e.g., IP address) to improve user experience
Cookies
- We use essential cookies for website function (booking, site navigation).
- We also use analytical cookies (e.g., Google Analytics) to understand how people use the site and improve it.
- You can opt out of non-essential cookies via your browser or via our cookie settings (if applicable).
Data Sharing
- We share data with our service providers (e.g., email provider) only when necessary and under strict data processing agreements.
- We do not sell your personal data to third parties for marketing purposes.
Data Retention
- We retain your personal data while you are our client and for a limited time afterward (e.g., [X years] – define this for your business).
- After that, we will delete or anonymise your data, unless we are required to keep it for legal or regulatory reasons.
Your Rights
- You can request that we access, correct, delete, or limit the processing of your data.
- You can withdraw your consent for marketing at any time.
- For any data requests, contact: copenhagen@bluetitlondon.com.
Security
- We use GDPR-compliant systems for booking and storing data.
- Payment information is handled via a secure payment provider — we do not store full credit card details ourselves.
- We limit internal access to personal data to the minimum number of staff necessary.
Data Controller
- Our Danish business entity: BLUE TIT COPENHAGEN ApS
- Address: Fælledvej 15 st. th 2200 København N
Data protection contact: copenhagen@bluetitlondon.com